Professional Engineering Inspections Operation Policies:

Publishing of Reports:
Unless specified otherwise, Professional Engineering Inspections, Inc. issues inspection reports on the business day following the inspection. Business days are Monday through Friday from 8:00 AM until 5:00 PM.  Contact our office regarding holidays observed by Professional Engineering Inspections. Professional Engineering Inspections, Inc. provides an inspection report for all work completed and paid for in full.  Our inspection reports will be posted on our website after 4:00 PM each business day.

NOTE: We are not responsible for delays caused by equipment failure, failure to make full payment, or disasters which may delay report delivery.

Distribution of Reports:
Professional Engineering Inspections issues reports in digital format secured in an Adobe Acrobat PDF file.  Our engineering reports are issued in digital format with a verifiable digital signature with a public verification certificate available upon request.  Hard copies of reports are only issued upon request.

Additional copies of inspection reports are released only under specific conditions. The client must ALWAYS PERSONALLY authorize distribution of additional reports. Additional reports issued may not be distributed until the next business day or later. Additional paper copies requested more than 30 days after the inspection date will only be available at an additional charge and distributed ONLY to the original client or persons authorized by the client.  No signed copies will be issued after issuance of an original.

Method of Distribution:
Inspection reports issued by Professional Engineering Inspections are primary distributed in via our web site in Adobe Acrobat PDF format.  Inspection reports can be distributed in a variety of additional different ways and combinations. Reports can be emailed, faxed, mailed, picked up, Federal Expressed, and obtained from our web site.  Some methods of distribution will incur additional fees.  Our office should be contacted to determine the cost and availability of the desired method of distribution.  Federal Express is available at an additional charge based on the current rate. Federal Express  packages can be tracked via the Internet by visiting their home page.

Confirmation:
All Inspections are confirmed the business day prior to the day of the inspection scheduled. If confirmation cannot be made, the inspection will continue as scheduled. The client will be responsible for the full inspection fee for the time slot allocated.

Cancellation Policy:
All Cancellations must be made at least 24 hours in advance of the inspection to be performed. If cancellation is made in less than 24 hours to the time of inspection, 1/2 the fee for the inspection is due for the time slot allotted unless the appointment is scheduled for the entire day or you are otherwise notified at the time you make your appointment. The cancellation fee for a full day is the full fee for the inspection canceled.

Payment:
Payment is accepted in the form of personal check made payable to Professional Engineering Inspections, cash, or credit card for the exact amount of the inspection total. Payment is made at or before the time of inspection. If you are not able to attend the inspection, payments may be made by credit card or may be mailed to Professional Engineering Inspections prior to the inspection at the following address:

      PROFESSIONAL ENGINEERING INSPECTIONS
      P.O. Box 271492
      Houston, Texas 77277