The following letter was copied to us from a client who originally found us through our advertising with Mr. Steve Drake who has a daytime show on KSEV Radio here in Houston.  We appreciate the feedback from our client and the work done by Mr. Drake in getting our name out there.

Dear Steve,
I have learned so much from listening to you on the radio over the years and I really appreciate your professional recommendations.
 
In particular, I have hired Edward Robinson three times in the past six years, and I closed my second home with Kelly Malatesta last month. Both are down to earth, approachable, professional and very competent.

When Edward inspects a house you can tell that he is focused on the task at hand, but he will take the time to stop and answer any questions you have. During our first encounter he quickly identified me as a nutsy-boltsy kind of person and went into more than adequate detail with his explanations. His written reports are easy to interpret and extremely thorough.
 
Kelly Malatesta has treated me like an old friend since the first time I made contact with her. When I encountered a problem with an erroneous entry to my credit report Kelly went out of her way to find a solution to the problem so that I could qualify for a lower interest rate. It was my problem, but her empathy was obvious. Without her intervention my P&I payment would have been significantly higher. Kelly and her staff return calls promptly and if she tells you she is going to do something you can rest assured that it will be done.
 
Sincerely,
Paul Mercier

The inspection process and report which I received from Edward at Professional Engineering was more than I could have hoped for.  The process was carried out methodically, accurately and in full from beginning to end.  I now have concrete evidence of the flaws in installation by the contractors who worked on my house.  The Company contact up front also worked efficiently to inform, not just sell., and she followed up effectively.   Single woman home-owners in particular need this kind of service and Professional Engineering can carry it out in unparalleled excellence!

Mr. Robinson,

Thank you for the professional inspection and exhaustive follow-up report and photographs you provided to me regarding my home. I was listing my home for sale and due to my international travel schedule, I made the decision to have my home inspected prior to listing to ensure that I knew upfront of any major repairs needed. This is the 3rd time I have used your firm over the years, and your professionalism continues to surpass my expectations. To my surprise, I received 2 competing contracts within 48 hours of my home going up on the market. I offered the inspection as part of the negotiation process and as a result, obtained the full list price and the seller chose to forego an additional independent inspection. We used one inspection report (yours) and negotiated a reasonable repair list that we both felt comfortable with. Please feel free to post this to your website as well as include my name for any of your customers as a reference. While home selling/purchasing is stressful in itself, you and your firm take part of that stress out of the system.

Thank you sincerely.

Warm regards,

Gina Donaldson Page